Refund Policy

ryzoncarfax.com began out of an aspiration to elevate the vehicle history industry to the next level. For a long time, there was no competition for these reports. CarFax and AutoCheck both continued to raise prices while offering fewer services to their customers.

So, ryzoncarfax.com set out to change how the industry does business. We focused on innovative ways to provide our customers with the critical details they needed in a vehicle report. In the end, we became an Authorized NMVTIS Provider to deliver data from the National Motor Vehicle Title Information System (NMVTIS). This database, which includes tens of millions of used vehicles, is not only updated regularly but is also known for its accuracy. Additionally, we developed a relationship with an exceptional group that provides fast and timely charge data for millions of used vehicles.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We believe everyone is entitled to a fair price on ryzoncarfax.com because having accurate information is crucial for making informed decisions about used vehicles. We help more than just individual buyers make confident decisions; if you are a dealer selling used vehicles, ryzoncarfax.com can help promote your vehicles by providing your clients with all the necessary details.

We also strive to offer services that our competitors simply do not. That’s why we began providing certain auto auction details, such as whether a used vehicle has ever been in one, for free. We even provide free pictures of your vehicle at the auction when available. We’re always looking for new ways to make Ryzoncarfax.com better. Send us your feedback and let us know how we can make your experience easier when you need a vehicle history report. Welcome to Ryzoncarfax.com. Our registration process takes just one minute to complete, and you will have unlimited access once you’re done.

Refund Policy Details:

If you receive any defective data in a report, you are required to send us proof of the defective data. If you wish to request a refund, you must contact us at refund@ryzoncarfax.com. Ryzoncarfax.com will return your payment within 1–2 working days. If the data is correct, there will be no option for a refund. You can contact us anytime via email or live chat support. We are available 24/7 via live chat support, and we prefer that you contact us through live chat for faster resolution of your queries.

Grounds for Refund:

Refunds will be considered for the following reasons:

  • Inaccurate or incomplete information in the report.
  • Technical issues or errors preventing access to the report.

Refunds will not be granted for dissatisfaction with the information contained in the report if it aligns with the data presented at the time of purchase.

Money-Back Guarantee:

We stand by the accuracy and quality of our reports. As part of our commitment to customer satisfaction, all our services come with a 100% money-back guarantee. If the report does not meet our quality standards, you are entitled to a full or partial refund.